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Diagnostics, Repairs, and Maintenance
XR Series Xenon Searchlights are designed and manufactured to meet the demanding needs of commercial marine applications. The short arc Xenon filled lamps produce an extremely bright and very white light which can be focused in the pilothouse into a narrow long range beam. The heavy duty head of the 1,600 watt light is a marine grade aluminum casting with integral cooling fins to assure cool operation at high output levels. The cast marine aluminum yoke & base are equally rugged. High quality Timkin bearings provide for smooth 380° rotation.
The XR Series model 9304 searchlight can be operated continuously at 500 watts for a maximum brightness of 35,000,000 candlepower and over 3 mile (IES Handbook) range. An iridium coated precision reflector provides for maximum light output and sharp focus. The remote control panel controls lamp ignition (start-up) and focus from the pilot house. Superior cooling is provided by a heavy duty cooling fan which blows air across the lamp inside the sealed housing.
Both XR Series Searchlights include a single Xenon lamp. PERKO offers a choice of several replacement lamps (1,000 & 1,600 watt) which will operate for the 9854 series searchlight when the proper amperage settings have been chosen.
Heavy Duty Marine Latches
Sealed Waterproof Construction
Heavy Rolled Marine Aluminum Housing
Safety Interlock Switch
Iridium Coated Reflector
Heavy Duty Rack & Pinion Assembly
Cast Marine Aluminum Yoke & Base
Optional Heater System
Quality Ball Bearings
110 or 220 Volt Power Supply
Remote Control Pane
All returns must be authorized. Items returned prior authorization will not be accepted.
Defective new equipment may be returned for warranty repair/exchange to us within five (5) days of the shipment receipt date. After five (5) days, returns will be handled by direct contact and in accordance with the warranty terms of the item's manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge.
Non-Defective new equipment will be authorized for return within five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 25% of purchase price may apply. Special orders and dangerous goods are non-returnable.
**There's a 20% Restocking Fee on All Returned Palmgren Products in Original Packaging
To get your RMA, simply call (800) 364-4637 for a return authorization number or email sales@palmerpower.com .
(Do not write anything on the manufacturer's original package or use as a shipping carton. Include all accessories, manuals and warranties.) Please include a copy of the packing list or invoice with a reason for the return. Your return authorization number is valid for thirty days.
To check the status of your return, please email us at sales@palmerpower.com. Please be sure to include your RMA number. For more information please check our FAQ page.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We will service your boat whether you bought it from us or not. Our award-winning boat service department has a full-time staff of seasoned, factory-certified technicians dedicated to ensuring that your boat runs well for years to come. Our team is trained to correctly diagnose issues, advise you of any developing problems, and address any unique service issues your boat may require. Whether you need complex engine work and repairs, canvas and upholstery, boat tune Up, electronics installation or repair, or boat detailing, our technicians will work quickly to keep you out of the shop and on the water. Not only does our service department provide the highest quality service, we also have a large parts department for the do-it-yourself types. Ask about our inventory of parts and aftermarket additions to make your own repairs or upgrades.
All returns must be authorized. Items returned prior authorization will not be accepted. International customers must ship any returns to us freight and duty prepaid. Return freight charges for International shipments will be the responsibility of the customer.
Defective new equipment may be returned for warranty repair/exchange to us within five (5) days of the shipment receipt date. After five (5) days, returns will be handled by direct contact and in accordance with the warranty terms of the item's manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge.
Non-Defective new equipment will be authorized for return within five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 25% of purchase price may apply. Special orders and dangerous goods are non-returnable.
(Do not write anything on the manufacturer's original package or use as a shipping carton. Include all accessories, manuals and warranties.) Please include a copy of the packing list or invoice with a reason for the return. Your return authorization number is valid for thirty days.Palmer Power accepts a variety of payment options for your convenience. For prepayment, we accept all major credit cards (Visa, MasterCard, Discover and American Express), Purchase Orders, and international wire transfers. We also offer credit terms to existing customers.
